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ShoreTel

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Mitel Connect is a mobile application that allows users to manage their enterprise communications seamlessly. This app, formerly referred to as ShoreTel, provides a range of features designed to enhance the calling experience for businesses and organizations. Available for the Android platform, users can easily download Mitel Connect to facilitate their work-related communications on the go.

The app includes a new dashboard that serves as a centralized hub for managing daily tasks. Users can access their enterprise contacts directly, making it simpler to reach colleagues without incurring carrier charges. This feature ensures that employees can communicate effectively without using personal phone numbers, as Mitel Connect utilizes a business caller ID for outbound calls.

Managing meetings and events is straightforward with the app. Users can view their upcoming schedules and join meetings with just one click. This integration helps streamline the process of attending virtual conferences, saving time and enhancing productivity. The ability to manage missed calls and review recent activities from the dashboard further contributes to effective communication management.

Voicemail management is visually organized within Mitel Connect. Users can easily navigate their voicemails, allowing for a more efficient way to respond to messages. The app also enables quick access to frequently contacted coworkers through favorites or extensions, which can significantly reduce the time spent searching for contacts.

Another significant aspect of Mitel Connect is its ability to maintain call quality during transitions between WiFi and cellular networks. This seamless handover ensures that users do not experience interruptions during calls, which is particularly beneficial for those who frequently move between different locations.

The app is designed specifically for enterprise calling, hence emergency calls are routed through the cellular network when available. This prioritization ensures that users can reach emergency services without delay, adhering to safety protocols. 

Mitel Connect requires connectivity to a Mitel Connect Mobility Router to function effectively. Organizations interested in utilizing the app should consult their IT departments to confirm implementation of the necessary infrastructure. This ensures that all users have the capability to utilize the app’s features without connectivity issues.

The app also features a user-friendly interface that simplifies navigation and enhances the overall experience. This design focus allows users to quickly become familiar with the app's functionalities, minimizing the learning curve often associated with new software.

For those who rely heavily on enterprise communication, Mitel Connect offers a robust solution that integrates various aspects of business communication into a single platform. Users can manage their calls, voicemails, and meetings efficiently, making it an indispensable tool for professionals.

In addition to its communication features, Mitel Connect provides a reliable means of reaching colleagues without compromising personal privacy. The use of a business caller ID allows users to maintain professionalism while ensuring that their personal contact information remains private.

With its focus on simplifying enterprise communication, Mitel Connect positions itself as a valuable tool for businesses seeking to enhance their internal communication processes. The app’s functionalities cater to the needs of professionals who require constant connectivity while on the move.

Users looking to integrate Mitel Connect into their workflow will find its features to be aligned with their needs for efficiency and accessibility. The app supports a range of functionalities that are essential for modern business communication, emphasizing the importance of seamless connectivity in today’s work environment.

Mitel Connect is tailored for organizations that utilize Mitel Connect, Mitel 14.2, and ShoreTel Sky solutions, ensuring that it meets the specific needs of these users. This specialization allows for enhanced performance and compatibility with existing systems.

This app is not only a communication tool but also a comprehensive platform that supports business operations. With its focus on enterprise needs, Mitel Connect serves as a bridge for employees, allowing for effective collaboration regardless of their physical location.

The features provided by Mitel Connect make it an essential app for any organization looking to improve its communication strategy. By downloading Mitel Connect, users can take advantage of its capabilities to enhance their work day, stay connected, and manage their responsibilities more effectively.

For more information, please visit: https://oneview.mitel.com/s/article/Mitel-Connect-for-Android.

Mitel Connect (Formerly ShoreT

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